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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bambi Powell

September 25, 2023

5  out of  5 rating by Bambi Powell
"I spoke with Nancy today and she was so much help, very polite, and knows how to take care of her customers Thank you so much Nancy Bambi Powell"

Pj Ward

September 21, 2023

5  out of  5 rating by Pj Ward
"Every interaction with Parker's agency has been very smooth. No problems! As with any insurance agent, the support staff is the key. Nancy Armstrong was very helpful and a pleasure to deal with!"

Carol Smith

September 20, 2023

5  out of  5 rating by Carol Smith
"Nancy and Parker Smith have been very helpful. After my husband passed away they help me with my house and car insurance. They are very dependable and alway get back with me if I have any questions"

Barbara Whitehead

September 14, 2023

5  out of  5 rating by Barbara Whitehead
"I lost my love one and doing this time Nacy was so precious walk me through the process"

Abigail Kear

September 14, 2023

5  out of  5 rating by Abigail Kear
"Great place! Very nice staff and they are knowledgeable about insurance and happy to educate!"

Fiona Tinley

September 11, 2023

5  out of  5 rating by Fiona Tinley
"Nancy was a big help! She made the process very simple and was very informational and patient with me. Nancy is a wonderful asset to the business!!"

Hailey Landrum

September 11, 2023

5  out of  5 rating by Hailey Landrum
"I always know that when I got to Parker Smith’s team with Statefarm, my needs will be taken care of efficiently and quickly! They are always so eager to help and make the process understandable and easily. They also respond fast which is also a plus. I highly recommend using them as you insurance."

Angela Barnes

September 7, 2023

5  out of  5 rating by Angela Barnes
"They were just great and friendly saved me a lot of money thanks Trent and Nancy"

Matthew Palmier

September 7, 2023

5  out of  5 rating by Matthew Palmier
"We have been with StateFarm for eleven years, in three states, and five agents. Parker Smith and Nancy are two of the most kind and wonderful people we know! After being tossed around the StateFarm bad agent pool after our most recent move, we landed in their court. After meeting these two, my confidence was restored after seeing how knowledgeable, understanding, and capable they are in handling all of our policies. I would highly recommend both of these two to anyone looking for an insurance agent that actually cares and listens."

Sondra Cory

August 31, 2023

5  out of  5 rating by Sondra Cory
"Y'all are THE BEST insurance agents in all Of State Farm. Even when I dropped the ball, y'all handled it even if it meant staying past quitting time. I am SO LUCKY to have Parker Smth-State Farm in my life. Thank you a hundred times over. Thank you Nancy for taking care of me and all my craziness and crazy questions popping in my head."

stephen graham

August 28, 2023

5  out of  5 rating by stephen graham
"My agent retired and I was moved to this one, always has been very courteous and handles everything and it quickly timely fashion. Highly recommended."

John Stevenson

August 25, 2023

5  out of  5 rating by John Stevenson
"Got a great quote for my vehicles Trent worked out everything going above and beyond to make everything possible they have a long time client with me you should give them a chance"

Tommy Harris

August 24, 2023

5  out of  5 rating by Tommy Harris
"Very good communications and explains things thoroughly. Highly recommend"

Amanda Rawlins

August 23, 2023

5  out of  5 rating by Amanda Rawlins
"They're the most helpful State Farm agent I've had. Nancy is so sweet."

Rick Lewis

August 23, 2023

5  out of  5 rating by Rick Lewis
"Everything thing was worked out from changing my insurance from me car to another. Very satisfied with the change and help o received."

Sandy Captain

August 17, 2023

5  out of  5 rating by Sandy Captain
"Great agency, Nancy is always so helpful and always there to assist me with any of our needs. Today, I could not getlogged in for some reason so I was in the area and stopped in and Nancy handled everything getting my new car insured. I was in and out in less than 15 minutes. We have homeowners and auto insurance and have been very happy"

Avery Goggans

August 16, 2023

5  out of  5 rating by Avery Goggans
"Great service! Loved talking to Trent on the phone. He was so nice and friendly!"

Maurice Dailey

August 16, 2023

5  out of  5 rating by Maurice Dailey
"Thank you for going the extra mile!"

Fred Barnhill

August 15, 2023

5  out of  5 rating by Fred Barnhill
"Working with Parker Smith is Always a pleasure. They are very knowledgeable and answers all questions. I’ve been with State Farm for home and cars over 55 years. Their service is fast and accurate. Great people!"

Barbara Thompson

August 4, 2023

5  out of  5 rating by Barbara Thompson
"while I have some poor experiences my overall experience has been positive. Nancy has been great with everything we have talked about."

Dina Jones

August 2, 2023

5  out of  5 rating by Dina Jones
"I always have a pleasant experience when I call. Everyone on the team is super!"

Lisa Howard

July 29, 2023

5  out of  5 rating by Lisa Howard
"This was a very easy process and my agent was very professional in providing the best options that would work for me"

Kim Hatton

July 28, 2023

5  out of  5 rating by Kim Hatton
"Trent Russell was on top of it when I reached out to him for insurance. I told him I needed it today... within about 30 minutes of firing emails back and forth , I had my new insurance cards."

Michael Nobles

July 21, 2023

5  out of  5 rating by Michael Nobles
"Very helpful nice and friendly!!"

Farrell Bonin

July 20, 2023

5  out of  5 rating by Farrell Bonin
"Any time I need a question answered or there is a State Farm app update needed, they are quick to respond and help. Definitely recommend Parker Smith State Farm."